DOCUMENT:Q154121  08-AUG-2001  [winnt]
TITLE   :How to Increase the Lotus Notes Client Timeout Value
PRODUCT :Microsoft Windows NT
PROD/VER:3.5 3.51 4.0
OPER/SYS:
KEYWORDS:kbnetwork

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

A Windows NT Lotus Notes client fails to connect or continually drops
connections to a database.

CAUSE
=====

The client time-out value needs to be increased to maintain a dormant
connection.

RESOLUTION
==========

To prevent this problem, you can to increase the KeepConn value in the Registry
Database, as shown below.

WARNING: Using Registry Editor incorrectly can cause serious, system-wide
problems that may require you to reinstall Windows NT to correct them. Microsoft
cannot guarantee that any problems resulting from the use of Registry Editor can
be solved. Use this tool at your own risk.

1. Start the Registry Editor (Regedt32.exe) and go to the following subkey:

   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation
   \Parameters

2. Click Add Value from the Edit menu.

3. In the Value Name box, type "KeepConn" (without the quotation marks), select
   REG_DWORD as the Data Type, and click OK.

4. From the Radix box, select Decimal, type "2000" (without the quotation marks)
   in the Data box, and click OK.

5. Exit the Registry Editor. Log off and reboot the computer.

Additional query words: prodnt lotusnotes client time out
======================================================================
Keywords          : kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 3.5 3.51 4.0
Issue type        : kbhowto

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.