DOCUMENT:Q153984 09-AUG-2001 [winnt] TITLE :NTBackup Utility Unusable; Err Msg: "NTBackup Error" PRODUCT :Microsoft Windows NT PROD/VER:3.5 3.51 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== The NTBackup utility is unusable. The following error message may appear when you try to start your backup procedure: NTBackup error CAUSE ===== This usually happens when the default rights in %Systemroot% or %Systemroot%\System32 have been modified. Changing the rights in the %Systemroot%\System32 directory to restrict access may render the utility NTBackup unusable. For example, the default rights in the %Systemroot%\System32 directory are as follows: Administrators Full Control Creator Owner Full Control Everyone Change Server Operators Change System Full Control An administrator may want to change the rights of the group Everyone if users are logging on to the console to perform various administration tasks (such as back up system, check application log files, file maintenance, and so forth). After modification, the rights are as follows: Administrators Full Control Creator Owner Full Control Everyone Read (RX) (RX) Server Operators Change System Full Control A user who performs nightly backups and who is only a member of the Backup Operators group will not be able to back up the system. This is because NTBackup creates its Backup.log file in the %Systemroot% directory (the default location) and temp files(catalog files) created by NTBackup are created in the same directory where NTbackup.exe is located. The Backup.log file can be moved to any location on the hard disk by changing the default location in the Backup Information dialog box in NTBackup, but the temp files created by the application cannot be changed. RESOLUTION ========== There are three workarounds to this problem: - Give the group Backup Operators Change rights to System32. -or- - Give the group Everyone Change rights (RWXD) to System32. -or- - Move NTbackup.exe to another directory on the hard disk, such as c:\backup, and assign appropriate rights. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.5x. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.5 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.