DOCUMENT:Q153368 31-JUL-2001 [sms] TITLE :SMS: Deleting Computers Fails with "Out Of Locks" Errors PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1,1.2 OPER/SYS: KEYWORDS:kbConfig kbDatabase kbsmsAdmin smsadmin smsgeneral smsconfig smsdatabase kbArtTypeINFkb ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== Deleting a large number of computers from the SMS Administrator tool fails with "out of locks" errors. No computers are deleted, and the following error is displayed: Couldn't delete all the items. Error attempting to delete the requested items. Items have been removed from the query result list but not necessarily from the database. Refresh the data to ensure the result is correct. The following error is displayed in the SQL messages window: Msg SQL Server has run out of LOCKS. Re-run your command when there are fewer active users, or ask your System Administrator reconfigure SQL Server with more LOCKS. Msg The rollback transaction request has no corresponding BEGIN TRANSACTION. CAUSE ===== All the computers in the query window are locked during a delete. Each lock uses 32 bytes. For example, 10,000 locks uses 320,000 bytes, which are then unavailable for caching the database. WORKAROUND ========== To work around this problem, add more locks in SQL Server. If you must perform a one-time delete of a large number of computers, you can increase the number of locks specifically for the delete operation and then reduce the number of locks later. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0, and 1.1, and 1.2. This problem is not as severe under Systems Management Server version 1.2. Additional query words: prodsms err error message ====================================================================== Keywords : kbConfig kbDatabase kbsmsAdmin smsadmin smsgeneral smsconfig smsdatabase kbArtTypeINF kbfixlist Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 Version : winnt:1.0,1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.