DOCUMENT:Q153247 31-JUL-2001 [sms] TITLE :Despooler Uses More Bytes After Move to a Helper Server PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1 OPER/SYS: KEYWORDS:kbnetwork kbsetup kbDespooler smsdespooler smssetup smsgeneral kbArtTypeINF ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== After moving the Despooler service on to a helper server, approximately every five minutes the number of both paged and non-paged bytes used by the SMS Executive (Smsexec.exe) increases by one. CAUSE ===== When Smsexec.exe goes through the thread list and finds the internal registry key of the SMS_DESPOOLER = NULL, it adds 192 bytes every minute to both the system pool non-paged and paged bytes. The actual smsexec.log message is as follows: ~Going through the thread list... $$ ~Internal registry key is NULL for thread SMS_DESPOOLER $$ STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2. Additional query words: prodsms ====================================================================== Keywords : kbnetwork kbsetup kbDespooler smsdespooler smssetup smsgeneral kbArtTypeINF Technology : kbSMSSearch kbSMS100 kbSMS110 Version : winnt:1.0,1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.