DOCUMENT:Q152486 08-AUG-2001 [winnt] TITLE :Resolving PC Card Problems on Toshiba 400 Notebook Computers PRODUCT :Microsoft Windows NT PROD/VER:3.50 3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== Although Toshiba 400 Notebook Computers are on the Hardware Compatibility List (HCL) for Windows NT, a few difficulties can occur due to the power- saving features of these notebook computers. Specifically, these problems occur when the computer is turned off with "resume mode" enabled or when the computer enters "sleep mode." Upon resuming use of the computer after either of these conditions, access to PC Card devices may no longer be possible. RESOLUTION ========== Toshiba does provide utilities that allow the resume mode and sleep mode to operate with Windows NT without affecting operation of the PC Card devices in Windows NT. These utilities are available from the Toshiba web site as RNT030US.EXE. MORE INFORMATION ================ In general, notebook computers are tested for compatibility with Windows NT with power conservation features disabled. On a Toshiba notebook computer, this is accomplished by booting MS-DOS and running the Toshiba TSETUP utility. Both the sleep mode and resume modes should be disabled. STATUS ====== The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. For information about how to contact Toshiba, query in the Knowledge Base for one of the following articles: Q65416Hardware and Software Third-Party Vendor Contact List, A-K Q60781Hardware and Software Third-Party Vendor Contact List, L-P Q60782Hardware and Software Third-Party Vendor Contact List, Q-Z Additional query words: 3.50 prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : 3.50 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.