DOCUMENT:Q152194 08-AUG-2001 [winnt] TITLE :Stop 0x0A When NWNBLNK Accesses Memory in Free Pool PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== Computers that use NWLink NetBIOS may experience blue stop screens with a bugcheck code of 0x0A: IRQL_NOT_LESS_OR_EQUAL. Examination of a crashdump, or a live debug, usually reveals that the exception occurred in function KeAcquireSpinLock called from function HandleConnectionZero, and is caused by NWLNKNB accessing memory that is either in free pool or which has been acquired by another process. CAUSE ===== Due to incorrect synchronization logic, there is an exposure in NWNBLNK that causes a bugcheck when multiple requests are processed for the same NWNBLNK connection. If one of the requests is a disconnect, in some rare circumstances the disconnect is completed first, freeing the memory structure used for the NWNBLNK connection structure. When processing of the remaining requests resume, a Stop 0x0A results when attempting to access the now freed (and possibly reused) connection structure. Due to the nature of this problem it occurs very infrequently. When the problem does occur, it is most likely to be seen on faster computers, particularly on multi-processor computers, such as multi-processor DEC Alpha servers. RESOLUTION ========== Apply the hotfix described below or upgrade to Windows NT 4.0. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information. Additional query words: 3.51 csnw nwcs gsnw prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : winnt:3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.