DOCUMENT:Q151254 09-AUG-2001 [winnt] TITLE :Duplicate Printer Names on Macintosh Clients PRODUCT :Microsoft Windows NT PROD/VER:3.50 3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you create a Windows NT Print Queue for an existing Apple LaserWriter printer with the same name as currently shown in Chooser on the Macintosh clients, a second instance of the printer appears in Chooser if Services for the Macintosh is installed on your Windows NT Server. NOTE: This problem will not occur if you choose to capture the Appletalk device when setting up the Windows NT printer. CAUSE ===== When the Apple LaserWriter Printer is attached directly to the network and not captured by an Appletalk print spooler, it announces its name to all the Macintosh clients so they can select the printer in Chooser. When the Windows NT Server creates a shared printer queue and has Services for the Macintosh installed, the Windows NT server will broadcast the printer name to the Macintosh clients. If the Windows NT printer name is the same as the original printer name, two instances of the printer will appear in Chooser. RESOLUTION ========== There are two resolutions depending on the particular situation. - To stop broadcasting All Windows NT printers on the AppleTalk network, disable the "Print Server for Macintosh" service using the Services tool in Control Panel. - Use the following steps to stop broadcasting SELECTED Windows NT printer(s) on the Appletalk network: 1. Create a user account called "Macprint". 2. In Control Panel, open the Services tool, select "Print Server for Macintosh" and click STARTUP. 3. Set up the Print Server for the Macintosh to Log On As, select "This Account" and select the "Macprint" account you created earlier. Enter the password for this account, and click OK. Close the Services dialog box. 4. Open the Printers (Print Manager) tool in Control Panel, select the instance of the Apple LaserWriter printer, select Security, and select Permissions. 5. Add the user account "Macprint" and set the type of access for that user to be "No Access." Click OK. This will prevent Macintosh clients from seeing, and printing to, the instance of the printer created on the NT server. Macintosh clients would then be printing directly to the printer, and PC clients would be able to print to the same printer by means of Windows NT. Additional query words: prodnt nthowto sfm ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.50 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.