DOCUMENT:Q151007 19-FEB-2002 [winnt] TITLE :IBM ThinkPad Drives Have Problem w/ Read/Write and Media Change PRODUCT :Microsoft Windows NT PROD/VER::3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== Some models of the IBM ThinkPad use a model 30[ASCII 151]style floppy disk drive. The drive may have read, write, and/or media change problems. CAUSE ===== NTDetect.com does not properly detect the Model Byte and Sub-Model Byte of the IBM ThinkPad. The following models are affected and require an updated NTDetect.com for proper floppy disk drive operation: IBM ThinkPad 340C/CSE IBM ThinkPad 370C IBM ThinkPad 345C/CS ADDITIONIAL INFORMATION ----------------------- You can find additional (http://support.microsoft.com/download/support/mslfiles/additional) information on the IBM ThinkPad and Windows NT at the following URL: http://www.pc.ibm.com/support/tps/winnt.html. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt 3.51 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : :3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.