DOCUMENT:Q150508 15-MAR-2000 [iis] TITLE :Netscape Clients Hang While Posting Data to SSL Forms on IIS PRODUCT :Internet Information Server PROD/VER:winnt:1.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When using a Netscape Browser to connect to a Secure Socket Layer (SSL) protected form on the Microsoft Internet Information Server (IIS), the browser appears to hang when submitting the form data to the server by the POST method. CAUSE ===== A timing window exists in IIS where the service may lose received data. IIS waits for data from the client (which was already sent), and the Netscape Browser waits since it has sent the data. RESOLUTION ========== This timing window has been eliminated. STATUS ====== Microsoft has confirmed this to be a problem in Internet Information Server version 1.0. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Netscape Navigator is manufactured by Netscape, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: prodiis SSL hang freeze POST method ====================================================================== Keywords : kbnetwork Technology : kbiisSearch kbiis100 Version : winnt:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.