DOCUMENT:Q150304 13-JUN-2001 [sna] TITLE :SNA Server Admin Application Exception When Use Banyan Vines PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.1,2.11,2.11 SP1 OPER/SYS: KEYWORDS:kbnetwork kbnetserv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.1, 2.11, 2.11 SP1, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== When you exit the SNA Server Admin, you may get an application exception if the SNA Server is installed on a Microsoft Windows NT Server running the Banyan Vines version 5.56(30) redirector. The application exception is similar to the following: snaadmin.exe - application error The instruction at "0x77f8d637" referenced memory at "0x00000010". The memory could not be "written". Click OK to terminate the application. In addition, SNA Server logs the following message in the Application Event log: Event ID: 560 Source: SNA Base Service Description: Read from mailslot failed, rc = 165 CAUSE ===== The application exception occurs when SNA Server Admin tries to close a Vines socket from the Client/Server interface's detach entry point. The Event 560 message is caused because the 5.56(30) version of the Banyan Vines redirector returns a different error code on the VnsSocketReceive() API than earlier versions when the socket is closed. These two problems did not occur with previous versions of the Banyan Vines redirector. RESOLUTION ========== Snadmod.dll and Snabv.dll have been updated so that the Vines socket is closed before the Client/Server interface's detach entry point is called. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 2.1, 2.11, and 2.11.sp1. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna trap drwtsn32 ====================================================================== Keywords : kbnetwork kbnetserv Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.1,2.11,2.11 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.