DOCUMENT:Q150282 07-SEP-2001 [winnt] TITLE :NT 3.x Video and Print Drivers Not Compatible with NT 4.0 PRODUCT :Microsoft Windows NT PROD/VER:3.10 3.50 3.51 4.0 OPER/SYS: KEYWORDS:kbdisplay kbprint kbPrinting ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you try to load OEM video and print drivers written for Windows NT version 3.51 and earlier on a computer running Windows NT 4.0, the following error message is displayed: The specified .INF file could not be found or was written for a previous version of Windows NT. This release of Windows NT requires new video drivers be installed. CAUSE ===== Windows NT 3.x video and print drivers are not compatible with Windows NT 4.0. This incompatibility is a result of changes made under Windows NT 4.0 to move GDI into the Kernel. RESOLUTION ========== Many Windows NT 3.x drivers continue to be compatible with Windows NT 4.0. Please contact the manufacturer of your particular print/video device for information concerning the availability of Windows NT 4.0 OEM drivers. NOTE: Even if Windows NT 3.x drivers seem to install correctly, they are not loaded by the operating system. Windows NT 4.0-compatible drivers must be obtained. Additional query words: prodnt ====================================================================== Keywords : kbdisplay kbprint kbPrinting Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : 3.10 3.50 3.51 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.