DOCUMENT:Q150271 09-AUG-2001 [winnt] TITLE :Duplicate Name on the Network error message PRODUCT :Microsoft Windows NT PROD/VER::3.5,3.51,4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== A DHCP client receives a "Duplicate name on the network" error message when logging on to the network. Also, the Enable IP Routing check box in the TCP/IP properties of the Network Control Panel tool is checked, but is unavailable and cannot be cleared. CAUSE ===== If Remote Access Service (RAS) has been installed, in addition to another network protocol, and then removed or disabled, the registry entries may not be automatically removed. RESOLUTION ========== WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk. 1. If RAS is still installed, remove it using the Network Control Panel tool, under Installed Network Software. 2. Start Registry Editor (Regedt32.exe) and go to the following subkey: \HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services \Tcpip\Parameters 3. Change the 'EnableIpRouting' value to 0. 4. Restart the computer. The computer will now only request an IP address for the installed network interface. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.5 and 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : :3.5,3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.