DOCUMENT:Q150152 08-AUG-2001 [winnt] TITLE :Printing from Mac to HP 3x with 52.2 HP Postscript Cartridge PRODUCT :Microsoft Windows NT PROD/VER::; winnt:3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you print from a Macintosh client using any version of the Apple Laserwriter driver, and you are using a Hewlett-Packard HP 3x printer with a 52.2 HP Postscript Cartridge, the output includes unwanted mirror and inverse images. CAUSE ===== This problem is caused by a flaw in the version of SFMPrint.exe that was included in Service Pack 2 for Windows NT Server version 3.51. RESOLUTION ========== To solve this problem, replace SFMPrint.exe from SP2 with the original Windows NT Server SFMPrint.exe, dated May 26, 1995. STATUS ====== Microsoft has confirmed this to be a bug in Windows NT Server version 3.51 Service Pack 2. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt 3.10 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW310 kbWinNTSsearch kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : :; winnt:3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.