DOCUMENT:Q150032 30-JUL-2001 [sms] TITLE :Shared Application Still Running Error After Logoff PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.1 OPER/SYS: KEYWORDS:kbnetwork kbPGC smspgc ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== If you are using a 16-bit Windows client and running a shared application such as Microsoft Word or Excel, and you close the application and immediately log off without exiting Windows, you may after a short time receive the following error message from Program Group Control: You have just logged off with shared applications running. Log back on and close your shared applications. The message is incorrect because there are no shared applications running. CAUSE ===== Every 60 seconds, Program Group Control checks on the status of the shared applications. It goes down its Task List incrementing a variable for each running application and checking to see if that application is still running. If the application is not running, Program Group Control removes it from its Task List but does not decrement the variable. Therefore, the count it keeps of running applications is incorrect for the first check after an application has been closed. The count is corrected on the second check, 60 seconds later. WORKAROUND ========== Wait at least one minute after closing the last open shared application before logging off, if you do not intend to exit Windows. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2. Additional query words: prodsms sharedapp network error message ====================================================================== Keywords : kbnetwork kbPGC smspgc Technology : kbSMSSearch kbSMS110 Version : winnt:1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.