DOCUMENT:Q148940 13-JUN-2001 [sna] TITLE :Admin "Select Domain" SNA Server in Subdomain Fails PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11,2.11 SP1 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.11, 2.11 SP1, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== If the SNA Server Administrator tool is used to open a configuration of a server that is in the same Microsoft Windows NT domain, but on a different SNA subdomain, the SNA Server Administrator tool will incorrectly show the current local configuration; however, it will show the requested domain in the lower right hand side status bar entry (Domain: XXXXXX). This problem does not occur if the remote SNA Server is in a different Windows NT domain. CAUSE ===== This problem was inadvertently introduced in SNA Server 2.11 Service Pack 1 when the Distributed Link Service support was added to the product. WORKAROUND ========== An update to SNA Server 2.11 Service Pack 1 is available to correct this problem. Without applying this update, a workaround exists if you are connecting to the remote server over a LAN interface other than TCP/IP sockets: Use the following syntax when you use SNA Server Admin to administer a server in the same Windows NT domain, but a different SNA subdomain: SNAADMIN /NET: where is the name of the subdomain you wish to administer. NOTE: The above workaround will not work when you use TCP/IP sockets to connect to the remote SNA Server machine (for example, there is no subdomain -> server IP address name resolution mechanism available when using TCP/IP sockets). For additional information on the /NET switch for SNAADMIN, please see the following article in the Microsoft Knowledge Base: Q141906 Domain/Server Command Line Parameter Added to SNAADMIN STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 2.11 with Service Pack 1 installed. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna ====================================================================== Keywords : kbnetwork Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.11,2.11 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.