DOCUMENT:Q147826 09-AUG-2001 [winnt] TITLE :3c595 Adapter Auto-Detects Wrong Media Speed PRODUCT :Microsoft Windows NT PROD/VER:3.5 3.51 OPER/SYS: KEYWORDS:kb3rdparty kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When a Windows NT system with a 3Com 3c595 Fast Ethernet adapter starts its network services, other Windows NT systems with 3c59x cards and located on the local network segment lock up. CAUSE ===== The 3c595 Ethernet adapter, which is compatible with both 10 MB/s and 100 MB/s Ethernet segments, is improperly detecting the 10 MB/s Ethernet segment as a 100 MB/S Ethernet segment. RESOLUTION ========== Use the 3Com adapter configuration utility for the 3c595 NIC to force the media type setting to 10 MB/s. To do this, use the following procedure: 1. Boot the Windows NT system with an DOS-bootable disk (the configuration disk is NOT bootable by default). 2. From the root of the floppy disk, type 3C59XCFG.EXE and press ENTER. 3. From the menu, select "Install" and "Configure Adapter". 4. From the "Adapter Configuration" window, select "Media Type". 5. From the "Media Type" window, select "10 base-T (RJ-45) (10 Mbits)". 6. Click "OK." The specified settings will now be saved to the adapter. 7. Remove the floppy disk from the drive and reboot the system. ====================================================================== Keywords : kb3rdparty kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.5 3.51 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.