DOCUMENT:Q145910 30-MAR-2000 [winnt] TITLE :Runtime Heap Error Running CLI_NT PRODUCT :Microsoft Windows NT PROD/VER:winnt:1.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run the Systems Management Server (SMS) CLI_NT for the first time on a Windows NT workstation or Server that has the C drive formatted with NTFS, the following error message appears: Runtime error: R6018 unexpected heap error This is configuration specific and occurs only with SMS 1.1 and Windows NT 3.5. SMS version 1.0 does not exhibit this error. CAUSE ===== This error occurs if your computer has not had SMS client software installed yet and there is no "load" value in the registry in the HKEY_CURRENT_USER subtree, in the following key: Software\MicrosoftWindowsNT\CurrentVersionWindows\load If the "load" value exists but is blank, the problem does not occur. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. A fix to this problem is in development, but has not been regression-tested and may be destabilizing in production environments. Microsoft does not recommend implementing this fix at this time. Contact Microsoft Product Support Services for more information on the availability of this fix. Additional query words: prodsms 1.10 ====================================================================== Keywords : Technology : kbSMSSearch kbSMS110 Version : winnt:1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.