DOCUMENT:Q143153 08-AUG-2001 [winnt] TITLE :Event ID 8003, 8009 and 8019 Appear If Subnet Mask Incorrect PRODUCT :Microsoft Windows NT PROD/VER:3.5 3.51 4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== A Windows NT primary domain controller (PDC) and a Windows NT client computer reside on the same physical subnet and the same domain. The client computer can connect to a network share on the PDC. In the Windows NT PDC, the following system event appears in Event Viewer: Event ID: 8003 Description: The master browser has received a server announcement from the computer that believes that it is the master browser for the domain on transport . The master browser is stopping or an election is being forced. In the Windows NT client computer, the following system events appear in Event Viewer: Event ID: 8009 Description: The browser was unable to promote itself to master browser. The computer that currently believes it is the master browser is . Event ID: 8019 Description: The browser was unable to promote itself to master browser. The browser will continue to attempt to promote itself to the master browser, but will no longer log any events in Event Viewer. CAUSE ===== This problem occurs if the subnet mask of the Windows NT client computer is incorrect or different from the PDC. The client computer attempts to promote itself to the master browser of the subnet and fails. RESOLUTION ========== To correct this problem, change the TCP/IP protocol configuration to the correct subnet mask. Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.5 3.51 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.