DOCUMENT:Q142866 08-AUG-2001 [winnt] TITLE :Alpha w/ Proteon P139x-Plus Rev E and Above NIC Doesn't Work PRODUCT :Microsoft Windows NT PROD/VER:3.51 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== Your DEC Alpha XL 266 computer with a Proteon 1392+ Revision E and above Token Ring network interface card (NIC) does not work with Windows NT version 3.51. The Proteon P139x-Plus (a.k.a. 1392+) revision D Token Ring NICs work correctly with Windows NT 3.51. RESOLUTION ========== If you have a Proteon P139X-Plus Rev E or above NIC, copy the older p139x driver, PRORAPM.DWN (date: 08/22/94, size: 24,734 bytes) over the current version. NOTE: This older driver also works on the Rev D NICs. The older driver can be found on the Windows NT 3.51 Service Pack 4 CD-ROM in the following directory: \SUPPORT\NDIS\PROTEON\PRORAPM.DWN Copy this file to the \%SYSTEMROOT%\SYSTEM32\DRIVERS directory and reboot your computer. This older driver is also available as a self-extracting executable from Proteon at: ftp://ftp.proteon.com/pub/bbs/pronet4_16/p139x/prorapm.exe STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.