DOCUMENT:Q142715 07-FEB-2002 [iis] TITLE :Anonymous or Specific User Logon Returns HTTP/1.0 500 Error PRODUCT :Internet Information Server PROD/VER::1.0,2.0,3.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server versions 1.0, 2.0, 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The following HTTP Server error is returned for your user logon request: HTTP/1.0 500 Server Error (Logon failure: the user has not been granted the requested logon type at this computer. )" CAUSE ===== Frequently this error means that your user (also Anonymous user) does not have the "Log On Locally" user right. RESOLUTION ========== To resolve this problem, use one of the following methods: Method 1 -------- 1. In the Microsoft Internet Service Manager open the WWW Service Properties. 2. For Anonymous user, verify the Anonymous Logon Username and Password. 3. Verify that the username and password in the WWW Service Properties has an identical username and password used in User Manager. 4. Run User Manager to verify the local logon rights for your designated user. Method 2 -------- Run the Microsoft Internet Service Manager to change your anonymous or specific logon user to an account that does have local logon rights. Verifying the same username and password as used in User Manager. Additional query words: ====================================================================== Keywords : kbusage Technology : kbiisSearch kbiis300 kbiis200 kbiis100 Version : :1.0,2.0,3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.