DOCUMENT:Q142671 08-AUG-2001 [winnt] TITLE :Backup Fails on Certain Directories Due to Lack of Permissions PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kb3rdparty kbnetwork kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you log on with an account that has Backup Operator permissions, when you run a backup across the network from a Windows NT 4.0 computer you may receive the following error in the backup.log file stating you do not have permissions to back up some directories: You do not have permission to access portions of data. Please see the owner or administrator to get permission. Directory F:\data CAUSE ===== An account with Backup Operator permission should have the built-in ability to back up files that it does not have permissions to access. However, this ability does not work properly in Windows NT 4.0. RESOLUTION ========== Microsoft has updated RDR.SYS to open remote files in the correct context. This update is available from Microsoft support channels or directly from the following Internet location: ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa /nt40/hotfixes-postSP1/NTBackup-fix STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ The built-in ability of the backup operator works properly locally. Additional query words: prodnt perms ====================================================================== Keywords : kb3rdparty kbnetwork kbtool Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.