DOCUMENT:Q142647 08-AUG-2001 [winnt] TITLE :Callback Field for RAS May Not Be Viewable From Rasadmin.exe PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51,4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you view a Windows NT 4.0 Remote Access Service (RAS) server from a Windows NT 3.51 server, the callback field may not show the phone number correctly, or you may not see a phone number at all. CAUSE ===== The Windows NT 4.0 RAS server has the capability to accept or call IP numbers, NetBIOS names, and Domain Name Service (DNS) host names as well as phone numbers. The Windows NT 3.51 Rasadmin executable file does not have this capability. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt sur ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : winnt:3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.