DOCUMENT:Q142637 08-AUG-2001 [winnt] TITLE :Xircom Pocket Ether3 Adapters Require 802.2 Frame Type PRODUCT :Microsoft Windows NT PROD/VER:3.5 3.51 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.5, 3.51 - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== An error message indicating The password you specified is incorrect or your account is inactive. See your network administrator to activate your account or get your password. will be displayed when all of the following conditions are present: - The client is using Windows for Workgroups 3.11. - A Xircom Pocket Ether3 Parallel Port Adapter is being used. - The client is running IPX, with the frame type set to "Not Present." - The client is attempting to log on to a primary domain controller (PDC). CAUSE ===== When a Windows for Workgroups client uses the Xircom Pocket Ether3 Parallel Port Adapter and the frame type has been set to any value other than 802.2, the client is unable to log on and, instead, receives the error message indicated above. As a result, you need to ensure that the server is also set to use the 802.2 frame type in its IPX configuration. RESOLUTION ========== Manually setting the frame type to 802.2 allows the Windows for Workgroups client to log on to the PDC. Restart the client system before you attempt to log on. Additional query words: prodnt zircom ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search kbAudDeveloper kbWFWSearch kbWFW311 Version : 3.5 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.