DOCUMENT:Q142627 08-AUG-2001 [winnt] TITLE :Ntdetect.com Incorrectly Detects Some S3 Video Controllers PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51 OPER/SYS: KEYWORDS:kbdisplay ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== During the startup sequence of Windows NT 3.51, when Ntdetect.com is running, the system either stops responding or fails to detect the proper video adapter. CAUSE ===== Ntdetect.com accesses an incorrect port during the S3 detection routine, which causes a problem on some computers. WORKAROUND ========== Install Service Pack 5 or later for Windows NT 3.51 or upgrade to Windows NT 4.0. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt ====================================================================== Keywords : kbdisplay Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : winnt:3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.