DOCUMENT:Q140830 13-JUN-2001 [sna] TITLE :TN3270 Server Does Not Generate a Dr. Watson Log PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 2.11, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== When the TN3270 Server encounters an exception error it does not produce a Dr. Watson log. For additional information on Dr. Watson, please see the following article in the Microsoft Knowledge Base: Q139378 Debugging SNA Server Application Exceptions on Winnt CAUSE ===== The exception handling routine is setting an event that causes another thread to quit the process. Because the process quits, the general exception handling procedure that creates the Dr. Watson log is not called. RESOLUTION ========== Microsoft has updated the file \TN3SERVR.EXE to correct this problem. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server for Windows NT. This problem was corrected in the latest SNA Server for Windows NT, 2.11 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna 2.11 3.51 ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.11 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.