DOCUMENT:Q140815 12-JUN-2001 [sna] TITLE :Emulator Disconnected after FMI Error Code x 0050 PRODUCT :Microsoft SNA Server PROD/VER:winnt:2.0,2.1,2.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server for Windows NT, versions 2.0, 2.1, 2.11 ------------------------------------------------------------------------------- SYMPTOMS ======== Wall Data 4.1 3270 emulator disconnects if you press the the PF1 function key. CAUSE ===== The Wall Data 4.1 3270 emulator sends FMI STATUS (ACK) messages in response to RQE data with random values in the message key and sequence number fields. Most of the time the SNA Server service ignores these messages. However, if the message key is what the SNA Server service is expecting but the sequence number is incorrect, then the SNA Server service closes the PLU- SLU connection with the emulator. RESOLUTION ========== Microsoft has corrected this problem. The fix causes EventID 61 to be logged the first time that the node receives an invalid STATUS ACK from an emulator. Further, if a registry entry is set, it does not close the PLU-SLU connection on receiving one of the illegal messages which have the correct message key. This registry entry is located under the HKEY_LOCAL_MACHINE subtree, under the following subkey: SYSTEM\CurrentControlSet\Services\SnaServr\ Parameters The entry is: Value Name: BADSEQNO Data Type: REG_SZ This registry entry is considered turned on if it is set to any value. Microsoft has updated the following files to correct this problem: \SYSTEM\SNASERVR.EXE \SYSTEM\TRCSERVR.EXE \SYSTEM\SNAEVENT.DLL STATUS ====== Microsoft has confirmed this to be a problem in SNA Server for Windows NT. This problem was corrected in the latest SNA Server for Windows NT, 2.11 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna 2.00 2.10 2.11 3.50 3.51 ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ200NT kbSNAServ210NT kbSNAServ211NT Version : winnt:2.0,2.1,2.11 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.