DOCUMENT:Q140426 08-AUG-2001 [winnt] TITLE :STOP 0x0000000A Using HP 10/100 J2577a EISA LAN Adapter PRODUCT :Microsoft Windows NT PROD/VER:3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When using Windows NT Services for Macintosh (SFM), and using Hewlett- Packard's (HP) J2755A 10/100VG EISA LAN Adapter, your system halts with the following stop code: BugCheck 0000000a : ff687000 00000002 00000001 fbcf2488 STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51 and HP J2577A 10/100VG EISA network adapter. HP has provided a fix for this driver, HPFEND.SYS. Please contact HP to obtain this fix. MORE INFORMATION ================ This problem occurs with small packet size of SFM and due to the HP driver's inability to handle them properly. HP is aware of this problem and has provided a fix for this problem. The J2577A 10/100VG EISA LAN Adapter is manufactured by Hewlett Packard Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding the products' performance or reliability. Additional query words: prodnt trap 0xa 0x0a ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.