DOCUMENT:Q140370  08-AUG-2001  [winnt]
TITLE   :Error Running NTBACKUP On DEC XL 590 Celebris
PRODUCT :Microsoft Windows NT
PROD/VER:3.51
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows NT Workstation version 3.51 
 - Microsoft Windows NT Server version 3.51 
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SYMPTOMS
========

When you run the Windows NT Backup Program (NTBACKUP) with an external SCSI 4MM
tape Device (DEC TLZ06) on a DEC XL 590 Celebris with an embedded NCR SCSI
53C810 controller, the following error message appears:

   Error: The tape device reported an error on a request to write data to the
   tape. Error Reported: Bus Reset

The following event appears in the system log:

   EventID: 9
   Source: Symc8XX
   Description: The device, \Device\ScsiPort0, did not respond within the timeout
   period.

RESOLUTION
==========

To resolve this problem, do one or all of the following:

 - Verify that the SCSI configuration and terminations are correct.

 - Check to make sure the System BIOS is current. The current Flash BIOS
   available on the DEC BBS as of 11/23/95 is version 2.01.


 - Check to make sure you are running the current NCR SCSI 53C810 driver. The
   current driver available from SYMBIOS as of 11/23/95 is SYMC8XX.SYS V2.00.00.

The products included here are manufactured by a vendor independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.

Additional query words: digital prodnt

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : 3.51

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