DOCUMENT:Q139627 27-JUL-2001 [sms] TITLE :How to Manually Remove Systems Management Server PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1,1.2 OPER/SYS: KEYWORDS:kbnetwork smsgeneral kbArtTypeINF ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 ------------------------------------------------------------------------------- SUMMARY ======= If you lose the Systems Management Server database or remove it using SQL Administrator, you will not be able to deinstall Systems Management Server or install another version of Systems Management Server using the SMS Setup Utility. You must manually remove the previous version before you can proceed. MORE INFORMATION ================ To remove the previous installation of Systems Management Server: WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk. 1. Make sure all of the SMS services have been stopped. To do this, go to Control Panel Services and stop the following: SMS_EXECUTIVE SMS_HIERARCHY_MANAGER SMS_INVENTORY_AGENT_NT SMS_PACKAGE_COMMAND_MANAGER_NT SMS_SITE_CONFIG_MANAGER 2. Run the Registry Editor (REGEDT32.EXE). 3. From the HKEY_LOCAL_MACHINE subtree go to the following keys: \SYSTEM\CurrentControlSet\Services\SMS_EXECUTIVE \SYSTEM\CurrentControlSet\Services\SMS_HIERARCHY_MANAGER \SYSTEM\CurrentControlSet\Services\SMS_INVENTORY_AGENT_NT \SYSTEM\CurrentControlSet\Services\SMS_PACKAGE_COMMAND_MANAGER_NT \SYSTEM\CurrentControlSet\Services\SMS_SITE_CONFIG_MANAGER \SOFTWARE\Microsoft\SMS \SYSTEM\CurrentControlSet\Services\WUSER32 a. Select a key. b. From the Edit menu, choose Delete. c. Choose Yes to confirm the deletion of the key. d. Repeat steps a through c for each of the keys above. 4. Delete the SMS directory tree from the drive where SMS is installed. 5. Delete all SCMAN.* files in the root directory of the drive where SMS is installed. 6. Delete all SMS*.* files from the root of the boot drive (Drive C). 7. Reinstall Systems Management Server. NOTE: Steps 5 and 6 are not necessary to allow you to reinstall Systems Management Server. However, these steps ensures that all traces of SMS have been removed. Additional query words: prodsms ====================================================================== Keywords : kbnetwork smsgeneral kbArtTypeINF Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 Version : winnt:1.0,1.1,1.2 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.