DOCUMENT:Q138829 07-FEB-2002 [sms] TITLE :SMS Incorrectly Identifies Windows Clients as MS-DOS Clients PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1 OPER/SYS: KEYWORDS:kbsetup smssetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== Systems Management Server client Setup incorrectly identifies a Windows Workstation as an MS-DOS client. (The [SMS] section in the SMS.INI file indicates "OS=1" for an MS-DOS client instead of "OS=2" for the Windows client.) CAUSE ===== There are two possible causes: - Systems Management Server Setup cannot find the WIN.COM file in the path. Setup cannot find WIN.COM in the PATH if the subdirectory for Windows is located to far down the path. For example, a system with the following path is detected as an MS-DOS client: PATH C:\;C:\DOS;C:\UTIL\PATH;C:\APPS\ORACLE;C:\APPS\PCTOOLS;C:\WFW311 -or- - The Systems Management Server batch process runs out of environment space. WORKAROUND ========== To work around this problem (Do not change the SMS.INI file manually): - If your Windows directory is listed far down your path statement, move the Windows subdirectory closer to the beginning of the path statement. For example: PATH C:\;C:\DOS;C:\WFW311;C:\UTIL\PATH;C:\APPS\ORACLE;C:\APPS\PCTOOLS -or- - If the batch process is running out of environment space, place the following setting in the SYSTEM.INI of the Windows client: [NonWindowsApp] CommandEnvSize=1024 For additional information, please see the following article in the Microsoft Knowledge Base: Q105668 Windows Err Msg: Not Enough Environment Space STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2. Additional query words: prodsms sms ====================================================================== Keywords : kbsetup smssetup Technology : kbSMSSearch kbSMS100 kbSMS110 Version : winnt:1.0,1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.