DOCUMENT:Q138794 08-AUG-2001 [winnt] TITLE :Out of Memory Error Installing Windows NT 3.51 Service Pack 2 PRODUCT :Microsoft Windows NT PROD/VER::3.51 SP2,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51 SP2, 4.0 - Microsoft Windows NT Server version 3.51 SP2 ------------------------------------------------------------------------------- SUMMARY ======= When you run Windows NT 3.51 Service Pack 2 UPDATE.EXE, the following error message appears and the upgrade halts: External Library Procedure ForceFileNoCompress reported the following error: Out of Memory Could not configure CAUSE ===== This problem occurs if you move the original location of the NTLDR file from the root of drive C or if you've renamed your boot drive letter to a letter other than C. WORKAROUND ========== To work around this problem, do one of the following: - Create a temporary directory and copy the contents of the Service Pack. Edit the UPDATE.INF file by changing the following line: set STF_OSLDEST = -or- - Change the boot partition back to drive C. RESOLUTION ========== This problem has been corrected in the latest Service Pack for Windows NT version 3.51. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51 Service Pack 2. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt 3.51 sp2 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTSsearch kbWinNTS351sp2 kbWinNTW351SP2 Version : :3.51 SP2,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.