DOCUMENT:Q138221 08-AUG-2001 [winnt] TITLE :Problems Creating Partitions w/ Arcinst.exe in Windows NT 3.51 PRODUCT :Microsoft Windows NT PROD/VER:WinNT:3.51,4.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Windows NT 3.51 or 4.0 on a DEC Alpha computer and want to format and partition your hard disk before performing the installation, do not use the Arcinst.exe utility that is supplied on the compact disc. When you use this version of Arcinst.exe, all partitions are created as system partitions. This causes an error when you try to install Windows NT. RESOLUTION ========== To work around this problem: - Use the Windows NT 3.5 version of Arcinst.exe if available. -or- - Download the corrected version of Arcinst.exe from http://www.windows.digital.com/support/drivers/drivers.asp -or- - Follow these steps: 1. Start your Alpha computer to the ARC Console. 2. Select the Supplementary menu. 3. Select Set Up the System. 4. Select Edit Environment Variables (you should see "Name"). 5. Type Systempartition and press ENTER. 6. Press the HOME key, and then press the DELETE key to remove everything on the line up to and including the last semicolon. 7. Press ENTER, and then press ESC. 8. Save the changes. 9. Install Windows NT. NOTE: Additional information can be obtained from DEC Technical Support at (800) 354-9000 or the Alpha AXP Firmware and ECU Readme.txt found in the DEC4WNT forum on CompuServe. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: arcinstall ====================================================================== Keywords : kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : WinNT:3.51,4.0 Hardware : ALPHA Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.