DOCUMENT:Q137989 25-JUL-2001 [sms] TITLE :Error Opening File on SMS Client During Inventory PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1 OPER/SYS: KEYWORDS:kbother kbInventory smsinv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run RUNSMS.BAT on the Systems Management Server from a client computer to execute the inventory agent, the following error message appears in the MS-DOS Command Prompt window and returns a DOS prompt: Error Opening File On the site server, a .TMP extension file is created in the following directory: SMS\LOGON.SRV\INVENTRY.BOX CAUSE ===== This is caused by collecting more than two files. WORKAROUND ========== To work around this problem: - Continue the inventory process, rename the .TMP extension file on the Systems Management Server with the .RAW extension. -or- - Disable the collected files portion of the inventory. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2. Additional query words: prodsms sms writing ====================================================================== Keywords : kbother kbInventory smsinv Technology : kbSMSSearch kbSMS100 kbSMS110 Version : winnt:1.0,1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.