DOCUMENT:Q137804 12-JUN-2001 [sna] TITLE :SNA Server DFT Link Service Outage 0x11 (DSR Failure) PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.0,2.1,2.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.0, 2.1, 2.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the IBMDFT.DLL driver with the Microsoft SNA Server, the receipt of a large amount of data (such as a screen dump) causes the DFT connection to disconnect with an Outage 0x11 message (that is a DSR failure). CAUSE ===== The DFT link service is erroneously informing the node that it supports a maximum frame size of 256 bytes. As a result, the node uses a maximum frame size of 256 bytes. When the node has an RU larger than 256 bytes to send to the link service, it segments the RU to stay at or below 256 bytes and sends it in multiple parts. The link service cannot cope with this (expecting to receive only whole RUs), and disconnects the connection. RESOLUTION ========== Microsoft has updated the file IBMDFT.DLL to correct this problem. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server for Windows NT. This problem was corrected in the latest SNA Server for Windows NT, 2.11 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna 2.00 2.10 ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ200 kbSNAServ211 kbSNAServ210 Version : WINDOWS:2.0,2.1,2.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.