DOCUMENT:Q137553 07-SEP-2001 [winnt] TITLE :IBM 4019 Defaults to Manual Paper Feed PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51 OPER/SYS: KEYWORDS:kbprint kbPrinting ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When the IBM 4019 driver is installed on Windows NT it defaults to Manual Paper feed. This causes the user to have to manually feed paper for each print job rather than having the paper feed from the paper tray. CAUSE ===== The UNIDRIVER installs the default form Letter on the first paper source and manual feed is the first paper source on the 4019 driver. WORKAROUND ========== You can workaround the problem by associating Manual Feed with no form and Upper Tray with the Letter form using the following steps: 1. Run Print Manager. 2. From the Printer menu, choose Properties. 3. Choose Setup. 4. In the Source box, choose Manual Feed. 5. In the Form box, choose (None). 6. In the Source box, choose Upper Tray. 7. In the Form box, choose Letter. 8. Choose OK. You can also work around this problem by setting the IBM 4019 to HP emulation mode by turning the printer off, and then turn the printer back on while holding down the Font button. Then, in Print Manager, install and use the HP LaserJet series II driver. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the service pack release containing this fix. Contact Microsoft Product Support Services for more information. Additional query words: prodnt ====================================================================== Keywords : kbprint kbPrinting Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : winnt:3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.