DOCUMENT:Q136781  08-AUG-2001  [winnt]
TITLE   :STOP 0x0000005c on Multi-Processor Computer During Setup
PRODUCT :Microsoft Windows NT
PROD/VER:
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows NT Workstation version 3.51 
 - Microsoft Windows NT Server version 3.51 
-------------------------------------------------------------------------------

SYMPTOMS
========

During the installation of Windows NT 3.51 on a multi-processor computer with a
single processor, the following STOP Message appears:

   STOP: 0x0000005c
   HAL NO RTC DEVICE INTERRUPT

CAUSE
=====

This problem occurs when the Windows NT version Setup program calls the computer
BIOS to obtain computer configuration information. On several computers, the
BIOS returns invalid information for the number of processors installed on the
computer. Therefore the multi-processor Hardware Abstraction Layer (HAL) is
installed instead of required uni- processor HAL.


RESOLUTION
==========

To correct this problem, do one of the following:

 - Contact your computer manufacturer and request an updated BIOS

   -or-

 - Press F5 during the portion of Windows NT 3.51 Setup that displays the
   following text:

   Setup is inspecting your computer hardware

   This forces Windows NT Setup to use the uni-processor Hardware Abstraction
   Layer (HAL).

NOTE: Selecting "Standard PC" (without quotes) for the computer type in

   Custom Setup does not correct the problem.


Additional query words: prodnt trap 0x5c

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.