DOCUMENT:Q136034 08-AUG-2001 [winnt] TITLE :Updated MODEM.INF Available For Megahertz Modems PRODUCT :Microsoft Windows NT PROD/VER:3.50 3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SUMMARY ======= If you use Windows NT Remote Access Service (RAS) and a Megahertz modem, you can obtain a software support release from Megahertz Corporation that contains a new MODEM.INF file with updated drivers for all Windows NT supported Megahertz modems. This release also contains a README.TXT file that covers several topics, for example: - The new MODEM.INF file also supports the Megahertz XJ2288/CC3288 modems. - RAS modem auto-detection may not work with certain modem revisions. To obtain the release, connect to CompuServe and download RASMODNT.EXE from the Megahertz (9) file library in the Modem Vendor Forum (GO MODEMVENDOR). For additional information, contact Megahertz Technical Support at (801) 320-7777. NOTE: Although your modem operates correctly under Windows Terminal or another terminal program, if you configure your modem for the wrong modem driver in RAS or if you have a modem model that received a new BIOS revision or chip set since the creation of the RAS modem driver, the following error message appears when you dial a RAS server: Error 652 Unrecognized Response From Device To correct this problem, try one or more of the following: - Configure your modem for the correct or compatible modem model in RAS. - Contact the modem manufacturer for an updated MODEM.INF section, if the RASMODNT.EXE did not correct the problem. - Customize the existing MODEM.INF section for your modem to comply with the new BIOS chip set. - Create a new MODEM.INF section for your modem at the end of the MODEM.INF file Megahertz modems are manufactured by Megahertz Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt hcl async ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.50 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.