DOCUMENT:Q136029 08-AUG-2001 [winnt] TITLE :Err Msg: "The Logon Server Could Not Be Found" with RAS PRODUCT :Microsoft Windows NT PROD/VER:3.50 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If a Windows NT Workstation 3.5 RAS client joins a remote domain over a RAS link and then disconnects from the domain and becomes a RAS server, any Windows NT clients connecting to that RAS server receive the following error when attempting to access a shared resource: The Logon Server Could Not Be Found CAUSE ===== When Windows NT Workstation acts as a RAS server, it does not cache the credentials of the domain that it is remotely connected to. Instead, it caches the domain logon information and must search for the domain it was connected to. When the domain does not respond, the clients connected to the Workstation RAS server receive the "The Logon Server Could Not be Found" error. WORKAROUND ========== Remove the Windows NT Workstation from the remote domain and add the computer to a workgroup of the same name. To remove a Windows NT Workstation from a domain: 1. Run Control Panel and choose the Network icon. 2. Choose the Change button next to Domain. 3. Change from a Domain to a Workgroup with the same name. 4. Choose OK from the Domain/Workgroup dialog box. 5. Choose OK from the Network Settings dialog box. 6. Restart Windows NT Workstation. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem was corrected in Windows NT Version 3.51. Additional query words: prodnt join ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search Version : 3.50 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.