DOCUMENT:Q135762  08-AUG-2001  [winnt]
TITLE   :Installing the Cisco Systems AccessPro PC Card With Windows NT
PRODUCT :Microsoft Windows NT
PROD/VER:WinNT:3.1,3.5,3.51
OPER/SYS:
KEYWORDS:kb3rdparty

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The information in this article applies to:

 - Microsoft Windows NT Server version 3.1 
 - Microsoft Windows NT Workstation version 3.1 
 - Microsoft Windows NT Advanced Server, version 3.1 
 - Microsoft Windows NT Workstation versions 3.5, 3.51 
 - Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

Installing the Cisco Systems AccessPro PC Card fails under Windows NT.

CAUSE
=====

Page 3-20 of the Cisco Systems AccessPro Card Installation Guide states the
following information on installing the card in Windows NT:

   During the boot process for MS NT, the PC COM ports will receive a Break
   command as a result of Windows NT probing for a serial mouse. This Break
   command will cause the AccessPro card to break out of the system image and go
   to the ROM monitor (monitor prompt), interrupting operation of the AccessPro
   card.

   Consult your Microsoft Windows NT manual for instructions on how to disable
   this process for the COMport used by the AccessPro card.

RESOLUTION
==========

To stop Windows NT from scanning the COM port, edit the BOOT.INI and add the
switch /NOSERIALMICE=COMX to the line for the operating system you are started,
where X is equal to the COM port the AccessPro card is using.


MORE INFORMATION
================

For more information about adding this switch to the Boot.ini file, query on the
following words in the Microsoft Knowledge Base:

   noserialmice and boot.ini

The AccessPro is manufactured by Cisco Systems, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this products'
performance or reliability.

Additional query words: hang

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Keywords          : kb3rdparty 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : WinNT:3.1,3.5,3.51
Issue type        : kbprb

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Copyright Microsoft Corporation 2001.