DOCUMENT:Q135346 05-FEB-2002 [winnt] TITLE :I/O Port or Memory Address Conflicts in Windows NT PRODUCT :Microsoft Windows NT PROD/VER::3.5,3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.5, 3.51 - Microsoft Windows NT Workstation versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you remove a driver for a PCI device, keep the device enabled in the computer BIOS, and add another PCI device, Windows NT may assign the same I/O port or memory address used by the previous device driver to the new PCI device driver. CAUSE ===== When a new PCI device driver requests an I/O port or memory address, Windows NT does not check for unused addresses. The I/O port or memory address usage in Windows NT is registered through the device drivers. WORKAROUND ========== To work around this problem, do one of the following before adding the new PCI device: - Disable the device using the same I/O port or memory address in the computer BIOS. - Physically remove the device from the computer. - Add the device driver back (this registers the I/O port or memory address in Windows NT). STATUS ====== Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt logon lock hang ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : :3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.