DOCUMENT:Q134962 02-FEB-2002 [winnt] TITLE :Performance Problems Using CSNW and GSNW & Netflex Adapter PRODUCT :Microsoft Windows NT PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOM ------- After you upgrade from Windows NT version 3.50 to 3.51, your computer's performance degrades significantly when you use Client Services for NetWare (CSNW) or Gateway Services for NetWare (GSNW). This symptom occurs if your computer has a Compaq Imbedded Netflex network interface card (NIC). CAUSE ===== The driver for your Netflex network card is from COMPAQ Computer Corporation and is not an updated version, and when you upgrade Windows NT version 3.50 to 3.51, the Netflex network card driver is not updated. WORKAROUND ========== To work around this problem, replace your current Compaq Netflex driver with the following driver included in Windows NT 3.51: AMD PCNET Family Ethernet Adapter NOTE: Advanced Micro Devices (AMD) is the manufacturer of the Compaq Imbedded Netflex network card. Additional query words: prodnt Novell ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.