DOCUMENT:Q134250 08-AUG-2001 [winnt] TITLE :No Compaq Netflex Drivers in Windows NT 3.51 for RISC Platforms PRODUCT :Microsoft Windows NT PROD/VER:3.51 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When installing or upgrading Windows NT 3.51 on a RISC platform, the Compaq Netflex network interface card (NIC) is not recognized or the driver is not updated. NOTE: The Windows NT 3.5 driver does not work correctly on version 3.51. CAUSE ===== Microsoft has removed support for Netflex NICs from Windows NT because Compaq only supports the Intel platform with the adapters. RESOLUTION ========== To correct this problem, install the latest U.S. Service Pack for Windows NT version 3.51. STATUS ====== The Compaq Netflex NIC in RISC computers is supported by Microsoft. It is currently the only Token Ring adapter supporting promiscuous mode for RISC platforms. A driver for this NIC is planned for future versions of Windows NT. Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K NOTE: The files are located in the \SUPPORT\NDIS\NETFLEX directory on the Service Pack CD. Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.