DOCUMENT:Q132477 08-AUG-2001 [winnt] TITLE :3Com 3C619 TokenLink III Driver Does Not Install on ISA System PRODUCT :Microsoft Windows NT PROD/VER:3.51 OPER/SYS: KEYWORDS:kb3rdparty kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 - Microsoft Windows NT Server version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== The Windows NT 3.51 Hardware Compatibility List (HCL) states that the 3Com 3C619 TokenLink III Adapter is an ISA network adapter. This information is incomplete. The 3Com 3C619 TokenLink III Adapter can be configured for either an ISA or EISA bus. The driver for this adapter, located in the \DRVLIB\NETCARD\{platform}\TLNK3 on the Windows NT 3.51 CD, only supports EISA based systems. It is listed in the Add Network Adapter list as a "3Com TokenLink III EISA Adapter." If you attempt to install this adapter in an ISA based computer, the following error message appears: Network card is not present in this system. CAUSE ===== The current OEMSETUP.INF and OEMNADZZ.INF files contain entries that only allow this adapter to function in EISA based computers. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. TokenLink is manufactured by 3Com Corporation. Token Ring is a trademark of IBM Corporation. These vendors are independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: Token Link adapter 3c619 3com prodnt ====================================================================== Keywords : kb3rdparty kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.