DOCUMENT:Q132111 08-AUG-2001 [winnt] TITLE :Digiboard Drops DTR After Disconnect PRODUCT :Microsoft Windows NT PROD/VER:: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.5 - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Advanced Server ------------------------------------------------------------------------------- SYMPTOMS ======== When a client disconnects from a RAS server, the DTR line on the Digiboard COM port may not return. Because the modem is not reset, no additional calls can come in on that port. If a client attempts to dial in, the modem picks up the line, but the RAS server does not respond. As a result, the client receive a 640 error message. The RAS server does not log any errors in the event log, but the RAS Administrators tool show that the port has been disconnected and is not ready. These symptoms will appear only after the RAS server has been in operation for some time. Stress tests indicate that several hundred inbound calls are needed to produce the problem. CAUSE ===== There is a problem in the Digiboard DIGIFEP5.SYS driver. STATUS ====== Microsoft has confirmed this to be a problem Windows NT version 3.5. Additional query words: prodnt 3.50 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTAdvSerSearch kbWinNTS350search Version : : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.