DOCUMENT:Q131904 25-JUL-2001 [sms] TITLE :INVDOS Does Not Report TCP/IP-32 3.11a Client IP Address PRODUCT :Microsoft Systems Management Server PROD/VER:WINDOWS:3.11; winnt:1.0; :3.11a OPER/SYS: KEYWORDS:kbnetwork kbInventory smsinv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== INVDOS does not report the IP address of a Windows for Workgroups 3.11 client computer using TCP/IP-32 3.11a and dynamic host configuration protocol (DHCP). CAUSE ===== This problem occurs when there is no Default Gateway defined for Microsoft TCP/IP. WORKAROUND ========== To work around this problem: 1. Run Network Setup and choose Drivers. 2. Select Microsoft TCP/IP-32 3.11a and choose Setup. 3. Enter an IP address for the Default Gateway. 4. Choose OK and quit Network Setup. 5. Restart the computer and Windows for Workgroups. The next time this client computer is inventoried, the IP address is reported. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.0. This problem was corrected in Systems Management Server version 1.1. Additional query words: prodsms sms inventory automatic configuration enabled ====================================================================== Keywords : kbnetwork kbInventory smsinv Technology : kbSMSSearch kbSMS100 Version : WINDOWS:3.11; winnt:1.0; :3.11a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.