DOCUMENT:Q131701 27-JUL-2001 [sms] TITLE :Systems Management Server Inventory Reports Incorrect CPU Speed PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1 OPER/SYS: KEYWORDS:kbnetwork smsgeneral kbArtTypeINF ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== On certain types of processors, Systems Management Server reports the wrong speed of the processor as well as the incorrect machine type. CAUSE ===== Only the following approximate CPU speeds are evaluated and reported: 8088 (5Mhz) 80286 (12Mhz) 80386 (33Mhz) 80486 (66Mhz) Pentium (60Mhz) Items outside this range may be reported incorrectly. The following computers are incorrectly identified: Dell 560 60mhz (with bad coprocessor) - reported as 66mhz Dell 560 60mhz (with fixed coprocessor) do not report speed Gateway 2000 100mhz Pentium - reported as 90mhz PS/2 Mod 57-059 - reported as PS/2 Model 70 PS/2 Mod 57-OBA - reported as PS/2 Model 70 PS/2 Mod 76 - reported as PS/2 Model 70 PS/2 Mod 77 - reported as PS/2 Model 70 The following computers are not recognized as laptops, even though they are: IBM ThinkPad 700, 750C, CS, CE, 720C, CE, 360C, CS, CSE NEC Versa V M P The following also show up incorrectly: Compaq Deskpro Deskpro XL Proliant STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available. Additional query words: prodsms sms ====================================================================== Keywords : kbnetwork smsgeneral kbArtTypeINF Technology : kbSMSSearch kbSMS100 kbSMS110 Version : winnt:1.0,1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.