DOCUMENT:Q131143 08-AUG-2001 [winnt] TITLE :Event ID 5012 When Using S3 864 Video Adapter PRODUCT :Microsoft Windows NT PROD/VER:3.51 OPER/SYS: KEYWORDS:kbdisplay kbhw kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SUMMARY ======= When you use an S3-864 video adapter with a hardware device, such as an IBM Token Ring 16/4 ISA network interface card (NIC), the NIC may fail and the following event log appears in the system log: Event ID: 5012 Source: Ibmtok01 Type: Error Description: The I/O base address supplied does not match the jumpers on the adapter. CAUSE ===== The S3 video adapter is attempting to use the same address range as the hardware device. For example, by default, the S3 video adapter with the 864 chipset uses the RAM address range of C000 to CFFF. The IBM TokenRing 16/4 ISA NIC uses the address range of CC00 to CDFF, by default. RESOLUTION ========== To correct this problem, change the RAM address of the hardware device to another address range, such as DC00. Additional query words: prodnt dell token ring ====================================================================== Keywords : kbdisplay kbhw kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.