DOCUMENT:Q130590 13-JUN-2001 [sna] TITLE :Starting SNA Client Applet Can Start CIS Internet Dialer PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.1,2.11,3.0 OPER/SYS: KEYWORDS:kb3rdparty kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.1, 2.11, 3.0, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== When you start the SNA Server Win3x client (WNAP.EXE) or Win3x client setup, after having installed NetLauncher by CompuServe, CompuServe's Internet Dialer (CID.EXE) will load and attempt to connect to the Internet. CAUSE ===== CompuServe has introduced a new utility to allow users to connect to the Internet using their CIS account. This utility, Netlauncher, replaces the WINSOCK.DLL file located in your directory with it's own version. This version of WINSOCK.DLL contains a hook in it which will launch the CompuServe Internet Dialer to establish the PPP connection. RESOLUTION ========== To resolve WINSOCK.DLL problems, CompuServe technical support recommends the following: 1. Create a batch file that copies over whichever version of WINSOCK.DLL you want to use into the \WINDOWS directory. 2. Move NetLauncher's WINSOCK.DLL into both the \CSERVE\CID and \CSERVE\MOSAIC directories. 3. Rename the old Windows windsock file (it will be named WINSOCK.000) back to its original name, WINSOCK.DLL. NOTE: You will need to reboot your computer every time you start a sockets application that requires the WINSOCK.DLL that is not loaded. NetLauncher is manufactured by CompuServe, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this products' performance or reliability. Additional query words: prodsna ====================================================================== Keywords : kb3rdparty kbnetwork Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.1,2.11,3.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.