DOCUMENT:Q129052 08-AUG-2001 [winnt] TITLE :Missing IntelliType Keyboard Tabs in Windows NT PRODUCT :Microsoft Windows NT PROD/VER::1.0,3.1,3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.1, 3.5 - Microsoft Windows NT Workstation versions 3.1, 3.5 - Microsoft Windows NT Advanced Server, version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install IntelliType software, the Pointer Control and Pointer Activity tabs may be missing from IntelliType Manager. Also, the Sounds, Key Locks, and Enable/Disable Caps Lock Key options are unavailable. CAUSE ===== This behavior occurs when the Microsoft IntelliType software is installed without a Microsoft Natural Keyboard attached to the computer. IntelliType is designed to work with a 8042 keyboard controller chip exclusively. RESOLUTION ========== To correct this problem, ensure that your computer has an 8042 keyboard controller chip. Additional query words: prodnt 3.10 keybd ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW310 kbWinNTSsearch kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : :1.0,3.1,3.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.