DOCUMENT:Q129041 08-AUG-2001 [winnt] TITLE :Word for Windows NT Prints Slowly When Project 4.0 is Running PRODUCT :Microsoft Windows NT PROD/VER:3.10 3.50 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 - Microsoft Windows NT Workstation version 3.5 - Microsoft Windows NT Server version 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When print from Word for Windows NT, print performance is extremely sluggish or Word for Windows NT becomes unresponsive. CAUSE ===== This problem occurs when you print from Word for Windows NT, you have the print in background option selected, and Project version 4.0 is running. RESOLUTION ========== To correct this problem, turn off background printing in Word for Windows NT. NOTE: If Word for Windows NT stops responding (hangs), you may be able to work around the problem by pressing ALT+TAB to get to the Project 4.0 window and choosing one of the menu items. This problem is caused by Project 4.0 constantly polling for I/O. For additional information, please see the following article(s) in the Microsoft Knowledge Base: Q124481: Project: All Idle Processor Time Used by Project Additional query words: 3.10 prodnt winword winwordnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW310 kbWinNTSsearch kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : 3.10 3.50 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.